Community Everywhere: A Review
The Community Everywhere app is a valuable tool for existing CommunityWFM customers looking to streamline their workforce management processes. With a user-friendly interface, this app caters to both agents and supervisors and offers a range of features to improve communication and efficiency within the contact center.
Running a contact center can be challenging, requiring advanced technology to ensure optimal service levels while controlling costs. WFM analysts rely on real-time and streamlined information to make informed decisions and adjust staffing accordingly. Community Everywhere offers a mobile solution that extends beyond the contact center, facilitating seamless communication between agents, supervisors, and analysts. This ensures accurate and timely information is available to all stakeholders.
For agents, this app provides convenient access to various features:
- Receive notifications
- View schedule
- Request time off
- Check memos
- Mark as late
- Take sick leave
The app offers supervisors a unique experience as well, allowing them to:
- View attendance information, including arrival/attendance summaries and automated schedule attendance monitor (ASAM) data
- Manage attendance records (check-in, mark as late or absent)
- Monitor adherence (identify agents in adherence or not)
- Access today’s schedule and shifts for each agent
- Review and approve pending time off requests
- View recent software notifications
- Send messages to colleagues or groups
- Access team memos and create/view news
- Approve or deny photo change requests
If you are an existing CommunityWFM customer, we highly recommend downloading the Community Everywhere app today and joining your team in adopting a more modern workforce management approach. Experience improved communication and efficiency within your contact center.
Обзор
Community Everywhere это программное обеспечение Freeware в категории (2), разработанная WFMSG.
Последняя версия Community Everywhere-3.02, выпущенный на 18.09.2024. Первоначально он был добавлен в нашу базу данных на 06.09.2023.
Community Everywhere работает на следующих операционных системах: iOS.
Пользователи Community Everywhere дал ему Рейтинг 4 из 5 звезд.
04.06.2024 | Cisco Packet Tracer 8.2.2.400 |
13.05.2024 | Adobe Flash Player ActiveX 34.0.0.301 |
22.04.2024 | Samsung Tool PRO 45.9 |
18.02.2008 | WinVisit&Label Etiketten Edition 2.0 |
21.11.2024 | TunePat Any Audiobook Converter for MAC 3.2.1 |
21.11.2024 | US government wants Google to sell the Chrome browser |
20.11.2024 | Why use a VPN service in 2025? |
13.11.2024 | Adobe October 2024 Patch Day |
05.11.2024 | Crowdstrike Strikes Again: Office Crashes, Windows 11 Stalls |
04.11.2024 | How to shrink large PDF files in 2025 |
Последние обзоры
Avira Security
Максимальная защита с Avira Security |
|
NVIDIA USBC Driver
Оптимизируйте подключение видеокарты NVIDIA с помощью драйвера NVIDIA USBC. |
|
Mantra Registered Device Service Production
Повысьте безопасность с помощью Mantra Registered Device Service Production |
|
AnySign4PC
Легко подписывайте цифровые документы на своем компьютере с помощью AnySign4PC! |
|
AhnLab Safe Transaction
Защитите свои онлайн-транзакции с помощью AhnLab Safe Transaction! |
|
HP Customer Participation Program
Присоединяйтесь к программе HP Customer Participation Program и улучшите свои вычислительные возможности! |